1. Returns:

At Craft Bureau, we strive to provide you with the highest-quality products. If, for any reason, you are not satisfied with your purchase, you may request a return within 7 days from the date of delivery. To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in the original packaging.

2. Refunds:

Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment. Please allow [insert number] days for the refund to appear in your account, as processing times may vary by financial institution.

3. Exchanges:

If you wish to exchange an item for a different product or size, please contact us at [insert contact email] to initiate the exchange process. We will provide you with instructions on how to return the original item and process the exchange.

4. Shipping Costs:

Shipping costs for returning an item are the responsibility of the customer. Craft Bureau is not responsible for any shipping costs associated with the return, unless the item is defective or damaged upon arrival.

5. Damaged or Defective Items:

If you receive a damaged or defective product, please contact us at [insert contact email] with photos of the item and its packaging. We will provide instructions on how to return the item and will offer a replacement or refund, including return shipping costs.

Contact Information:

If you have any questions or concerns about these Terms, please contact us at [email protected]